At Bali Republic, our mission is to provide industry leading customer service to support our beautiful outdoor furniture range. By shopping with Bali Republic, we guarantee a great shopping experience from the moment you enter our online showroom right through to order fulfilment, you will receive personal customer service by your assigned Bali Republic Outdoor Furniture Specialist. Below is a sample of what our customers are saying about their online shopping experience with us.
GREAT PRODUCT AND CUSTOMER SERVICE!
I have to really recommend this company. It ticks every box; warm personal service, excellent quality furniture at value for money pricing and great after sales service. From my first encounter when I called to ask about an outdoor dining setting, I received very attentive care from Adam. Adam was able to answer all my questions, which were quite detailed. He only ever made me feel important and took as much time as needed to respond to me. I was kept updated as to the delivery time and when the setting arrived, I was delighted with the quality of the furniture. Adam even sent me an after-sales email to check I was happy with everything. They give advice on care and maintenance and are thoroughly delightful to deal with. I'd rate them 5/5.
Jeannine from Matraville NSW
GREAT PRODUCT & ATTITUDE
We are over the moon with the Bali Sun-loungers we purchased from Bali Republic.
Adam is a top guy with a sensational approach - in fact very refreshing in that he backed his product and service through and through-
Quote from an email he sent below.
"To give you hopefully some comfort that you are buying a quality product, we don't get returns so if you like the style online you will be even more impressed when you see them. If for some reason you don't, we'll pick them up free of charge."
Now how good is that?
Keep up the great work guys.
Felice from Mosman NSW
Thank you for a truly beautiful piece of furniture. The design, quality and finish are stunning on this table. It looks in proportion as an 8 seater as much as the extended 10 seater. Very clever design. I spent a lot of time looking for the perfect outdoor table and I'm so glad I came across you guys. The delivery was incredibly quick to Sydney. Thank you!
Monika from Little Bay NSW
GREAT PRODUCT AND SERVICE
I ordered 2 Bali sun loungers for my pool area. The quality of the sun lounger is very solid, the service from Adam and the team was first rate. Thanks!
Ross from North Balgowlah NSW
COULDN'T BE HAPPIER WITH PRODUCT OR SERVICE!
Bali Republic went out of their way to ensure we got the outdoor settings as soon as possible and that we felt confident we could rely on them for any after sales service if required. The team was very helpful with advice regarding care of the furniture and finishes to apply. The tables and bench seats have made the outdoor area much more relaxed and contemporary.
S. C. Pannell Wines from McLaren Vale SA
GREAT CUSTOMER SERVICE DOES EXIST!
Spending hard earned money should be an enjoyable experience and in this case it was! We are so pleased with our choice having purchased the Renon 6 seater, a practical yet stylish outdoor dining setting. The quality of materials and workmanship was evident upon arrival and did not disappoint. However, the reason I am taking the time to write a review is that I was so impressed with the service we received along the way. Thank you Adam for taking the time to overcome the challenges of purchasing a large item online and delivering into a far away state and keeping us updated throughout the entire process and following up upon delivery, Bravo!
Jennifer from Shenton Park WA
EXCELLENT PRODUCT AND CUSTOMER SERVICE
Bali Republic have a wide variety of commercial grade outdoor furniture at competitive pricing. They were a pleasure to deal with and supplied our order on time.
Sea World Resort Gold Coast QLD
10 OUT OF 10 BALI REPUBLIC
We couldn't be happier with our choice for an outdoor setting. The Tembok table comfortably seats 8 and could easily fit 10 if required. With the wide bench seats and the comfortable cushions, long lazy lunches and evening outdoor meals have become a must. The advise and service offered by Adam from Bali Republic was invaluable. We can highly recommend this product and have also purchased other items that have been flawless from Bali Republic.
Matt & Sally Ryan from Mornington Peninsula VIC
The products are of very high quality and the cushions exceptionally comfortable and durable. The shopping experience from placing the order through to delivery was a fantastic one - I highly recommend Bali Republic.